Hanux CRM
Reducing manual operations by 68% with ML-driven workflows.
The Challenge
Teams were spending over 15 hours per week manually reviewing client onboarding documents, checking background registers, and scoring customer leads. Onboarding delays regularly took 2 to 3 business days, causing a 14% drop in customer sign-up conversions and high staff fatigue.
Our Solution
We designed a unified client dashboard in React connected to a Python FastAPI backend. We implemented autonomous ML workers that scan documents using secure OCR pipelines, pre-populate background checks, and score leads dynamically based on customer profiles. This reduced document validation reviews to under 30 seconds.
Key Results
- Cut client onboarding delay times from 3 days to under 5 minutes.
- Freed up teams by automating 68% of manual checklist items.
- Boosted user sign-up completion conversion rate by 22% within 60 days.
Technologies Used
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